Fatal issue notifications from Firebase

[jkurian]

Hello,

We have recently updated some of our Bible apps with the stable release of SAB 4.7. Then we started getting the below notifications from Firebase.

Heads up! We detected a new fatal issue in your app.

com.squareup.tape.SerializedConverter.deserialize
org.sil.app.android.scripture.fragment.BaseFragment.hideProgressWheel
org.sil.app.android.common.fragment.CommonBaseFragment$BaseDownloadMonitorTask.getCurrentDownloadId
org.sil.app.android.scripture.fragment.BaseFragment.getDataManager
org.sil.app.android.common.CommonDataManager.getAppConfig
android.support.v4.content.WakefulBroadcastReceiver.startWakefulService
org.sil.app.android.scripture.fragment.BookFragment.getChapterListForBook
org.sil.app.android.common.components.CustomisedWebView.isContentLoaded
org.sil.app.android.common.utils.GraphicsUtils.getScreenWidth
org.sil.app.lib.scripture.config.Config.setAppType
org.sil.app.android.scripture.MainActivity.displayFirstBook
org.sil.app.android.scripture.fragment.SearchFragment.reportNoEntriesFound
org.sil.app.android.scripture.MainActivity.initialiseScreenAfterSecurityCheck

We detected a new fatal issue in ViewRootImpl.java line 8761
android.view.ViewRootImpl$SendWindowContentChangedAccessibilityEvent.run

Any comments?

[mcquayi]

Thanks for the report. Is there any other information related to this report? How many reports for how many apps?

[jkurian]

CommonDataManager
org.sil.app.android.common.CommonDataManager.getAppConfig

Crash
12.0 – 12.028232
SerializedConverter
com.squareup.tape.SerializedConverter.deserialize

Crash
12.0 – 12.0686
CommonDataManager
org.sil.app.android.common.CommonDataManager.getAppConfig
plat_android8

Crash
12.0 – 12.0484
BaseFragment
org.sil.app.android.scripture.fragment.BaseFragment.getDataManager

Crash
12.0 – 12.03924
BookFragment
org.sil.app.android.scripture.fragment.BookFragment.getChapterListForBook

Crash
12.0 – 12.01413
WakefulBroadcastReceiver
android.support.v4.content.WakefulBroadcastReceiver.startWakefulService

Crash
12.0 – 12.0129
SearchFragment
org.sil.app.android.scripture.fragment.SearchFragment.reportNoEntriesFound

Crash
12.0 – 12.0129
CustomisedWebView
org.sil.app.android.common.components.CustomisedWebView.isContentLoaded

Crash
12.0 – 12.032
GraphicsUtils
org.sil.app.android.common.utils.GraphicsUtils.getScreenWidth

Crash
12.0 – 12.032
BookFragment
org.sil.app.android.scripture.fragment.BookFragment.getChapterListForBook

Crash
12.0 – 12.022
BaseFragment
org.sil.app.android.scripture.fragment.BaseFragment.getDataManager

Crash
12.0 – 12.022
SearchFragment
org.sil.app.android.scripture.fragment.SearchFragment.reportNoEntriesFound

Crash
12.0 – 12.022
MainActivity
org.sil.app.android.scripture.MainActivity.initialiseScreenAfterSecurityCheck

Crash
12.0 – 12.022
ViewRootImpl.java – line 8761
android.view.ViewRootImpl$SendWindowContentChangedAccessibilityEvent.run

Crash
12.0 – 12.021
MainActivity
org.sil.app.android.scripture.MainActivity.initialiseScreenAfterSecurityCheck

Crash
12.0 – 12.022
SearchFragment
org.sil.app.android.scripture.fragment.SearchFragment.hideSearchProgress

Crash
12.0 – 12.022
MainActivity
org.sil.app.android.scripture.MainActivity.onBackPressed

Crash
12.0 – 12.022
SearchResultsAdapter
org.sil.app.android.scripture.adapter.SearchResultsAdapter.getView

Crash
12.0 – 12.022
Config
org.sil.app.lib.scripture.config.Config.setAppType

Crash
12.0 – 12.011
MainActivity
org.sil.app.android.scripture.MainActivity.displayFirstBook

Crash
12.0 – 12.011
BaseFragment
org.sil.app.android.scripture.fragment.BaseFragment.hideProgressWheel
lightbulb_outlineInsight

Crash
12.0 – 12.011
CommonBaseFragment
org.sil.app.android.common.fragment.CommonBaseFragment$BaseDownloadMonitorTask.getCurrentDownloadId

Crash
12.0 – 12.011
BookFragment
org.sil.app.android.scripture.fragment.BookFragment.downloadAudioForNextChapterInBackground

Crash
12.0 – 12.011
FragmentManagerImpl
android.support.v4.app.FragmentManagerImpl.modifiesAlpha

Crash
12.0 – 12.011
BookFragment
org.sil.app.android.scripture.fragment.BookFragment.startListeningForPhoneCall

Crash
12.0 – 12.011
ViewPager
android.support.v4.view.ViewPager.initViewPager

Crash
12.0 – 12.011

[jkurian]

This happened for 1 app (Malayalam Bible) hosted by Aaron Joseph.

There is a reported 507 crashes affecting 109 users.

If you would like to check detailed reports, I can ask Aaron to give you access to the Firebase console.

[mcquayi]

Thanks for the extra data.

[jkurian]

Added @richard, @ChrisHubbard and @mcquayi to the Firebase Project (malayalam-bible-dfcad) so that you can get more data on the Crash reports.

[jkurian]

[mcquayi]

Yes I have access. Thanks

[jkurian]

Getting more error notifications

• org.sil.app.android.scripture.audio.FcbhAudioLocator.getAudioFilenameForChapter
• org.sil.app.android.scripture.fragment.BaseFragment.getDataManager
• org.sil.app.lib.common.analytics.AnalyticsManagerCommon.resumeSession
• org.sil.app.android.scripture.MainActivity.onBackPressed
• android.support.v4.content.WakefulBroadcastReceiver.startWakefulService
• android.support.v4.view.ViewPager.initViewPager
• org.sil.app.android.scripture.fragment.BookFragment.startListeningForPhoneCall
• com.amazonaws.mobileconnectors.s3.transferutility.TransferUtility.upload
• org.sil.app.android.common.fragment.CommonBaseFragment$BaseDownloadMonitorTask.getCurrentDownloadId
• org.sil.app.android.scripture.MainActivity.displayFirstBook