Caution regarding adding Play Store link as a menu item

Hello,

I released an update of my hymnal app, only to have Google remove the app from the Play Store entirely several months later. The reason -I eventually figured out- was because I had added a Play Store link to the New Testament app of the same language. I did this as an additional menu item in Features>Menu Items.

It turns out, Google considers this to be an ad that is not “clearly distinguishable from [the] app content”, “not clearly labeled”, and “similar to the [app] interface.”

(I disagree with the “clearly labeled” part- the Play Store icon is right there!)

This was extra grievous to Google because I had indicated that the app was for both children and adults. Apps for children that want to have ads must only use ads from Google’s list of 12-or-so approved providers of ads for child-friendly apps.

My solution has been to remove this link entirely. In its place, I referenced the Bible App in the “About” section of the app, but without creating a hyperlink.

I share this in hopes that some of you can avoid experiencing the same troubles I have.

However, I am curious if any of you have added Play Store links as menu items. If you have, how long has that version been live on the Play Store? What kind of app is it, and is it designated as child-friendly? What kind of app did you link to?

Here are some print screens.

A note of clarification: I had first attempted to release an update, in which the only change was that I had added the Facebook Analytics SDK. The update was rejected because of “ads” and I thought that Google’s system was thinking I had ads because of the SDK. Some time later, Google reviewed the production (live) release of the app and flagged it for the same reason- except that this time they sent me the printscreens.

So, Google had first seen the menu item link in the update, before realizing that it was already in the production version.

@Alex_Larkin , the last I heard from @richard was that the Facebook Analytics (what we were calling into) has been deprecated and we need to remove Facebook Analytics from App Builders.

@richard, I looked into linking to another app from inside an Android App. There is a specific way that it should be done:

Do we need to add a specific menu item type that can link to:

  • Another App
  • Developer Page

Thanks,

Chris

Thank you Chris for the info.

Since my last post, I found that the Dropbox app has the same behavior as the one that got my app removed from the Play Store.

From the Play Store, I open my up-to-date Dropbox app, hit the hamburger menu, and tap the menu item “Paper.” That takes me to a Play Store listing for an app called “Dropbox Paper”.

My menu item had the Play Store logo so arguably mine was less offensive than Dropbox’s. Why I was penalized and Dropbox wasn’t is a mystery to me. But maybe as Chris suggests, perhaps Dropbox has coded their link in a way that avoids tripping the Play Store’s “hidden ad” alarms.

If anyone else finds that their app has been removed from the Play Store, see this post for helpful tips on how to get it back online:

Would it be allowed by Google to link to language related web pages in the Content menu?

Thanks, Mike

I think that should be okay- especially if that website doesn’t have ads. But I’m not an expert on their policies so I can’t say for sure.

Another important aspect is not having unexpected elements. So, maybe advertize the “feature” in the Play Store description.