I have built an app that is set to distribute audio and video files from an external folder to facilitate distribution through SD cards. I was notified by someone that audio files were not being recognized in the app built with SAB 8.1. The user was running Android 10, and I saw this was a bug fix addressed in SAB 8.2, so I rebuilt the app. Now the user is reporting that the audio is working correctly, but the video files are not accessible. They encountered this problem both in Android 10 and on an older device running Android 7. Has anyone else experienced this problem?