Video codec for Verse on Image

I have been making some videos instruction and promotion videos for my app using the mobile app Kinemaster. (recommended at EMDC)
When I try to import a video made with the Verse on Image feature it says ‘unsupported video codec’. Does anyone know why this is? The same happens when I try to open it with another app called Video Compressor, it even lists supported formats (mp4, etc.) which clearly isn’t the problem as the saved videos are mp4. I have tried renaming the files so there are only standard Latin characters but that doesn’t help.
The videos open fine from the the gallery or in WhatsApp or anywhere else.
Is there anything that can be done to the way the files are exported to fix this? If the error code was more specific about the problem that would be helpful.
If there is any more information from my end that would be helpful let me know.

Others can speak to this better, but in my limited understanding MP4s are containers that can hold audio, video, images and subtitles, and can support several different video codecs (like h.264). I’m not sure which codec SAB outputs to, but it sounds like could possibly be one your programs don’t support. This does seem strange, though. Someone else can confirm what SAB uses, but you could search under MP4 codecs for your Kinemaster and see what you find.

Using MediaInfo on Win 10 machine I got the info below about a video I created in a SAB app.
The KineMaster specs are pretty sparse but It does give the following formats for export:

  • MP4 (H.264 Baseline/Main/High Profile + AAC LC / PCM)
  • 3GP (H.264 Baseline/Main/High Profile + AAC LC / PCM)
  • MOV (H.264 Baseline/Main/High Profile + AAC LC / PCM)

And the this format for export:

  • MP4 (H.264 Baseline + AAC LC)

So looking at the exported file, it is in a mp4 container
The audio is the same as the KineMaster exported file.
But the Format Profile is: Simple@L1 which compares to the KineMaaster export that has: Baseline@L3.1

So Is it really the codec or another part I’m not sure.

A quick google said that PowerDirector can convert SAB video to one acceptable by KineMaster.

If we change the settings to generate for KineMaster will it break for other users?

Complete name               : C:\Users\username\Downloads\Mark_1_5.mp4
Format                      : MPEG-4
Format profile              : Base Media
Codec ID                    : isom (isom/iso2/mp41)
File size                   : 3.33 MiB
Duration                    : 9 s 0 ms
Overall bit rate mode       : Constant
Overall bit rate            : 3 103 kb/s
Writing application         : Lavf58.35.101

ID                          : 1
Format                      : MPEG-4 Visual
Format profile              : Simple@L1
Format settings, BVOP       : No
Format settings, QPel       : No
Format settings, GMC        : No warppoints
Format settings, Matrix     : Default (H.263)
Codec ID                    : mp4v-20
Duration                    : 9 s 0 ms
Bit rate mode               : Constant
Bit rate                    : 2 971 kb/s
Width                       : 1 080 pixels
Height                      : 1 080 pixels
Display aspect ratio        : 1.000
Frame rate mode             : Constant
Frame rate                  : 24.000 FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0
Bit depth                   : 8 bits
Scan type                   : Progressive
Compression mode            : Lossy
Bits/(Pixel*Frame)          : 0.106
Stream size                 : 3.19 MiB (96%)
Writing library             : Lavc58.65.102

ID                          : 2
Format                      : AAC LC
Format/Info                 : Advanced Audio Codec Low Complexity
Codec ID                    : mp4a-40-2
Duration                    : 8 s 850 ms
Duration_LastFrame          : -20 ms
Bit rate mode               : Constant
Bit rate                    : 132 kb/s
Channel(s)                  : 2 channels
Channel layout              : L R
Sampling rate               : 22.05 kHz
Frame rate                  : 21.533 FPS (1024 SPF)
Compression mode            : Lossy
Stream size                 : 140 KiB (4%)
Default                     : Yes
Alternate group             : 1
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